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Restaurant Manager

Job posting – Restaurant Manager at Field & Social

Job Summary

As the FIELD & SOCIAL RESTAURANT MANAGER you are accountable for daily shop operations. You are responsible for leading the team to deliver exceptional customer service, managing overall operations of the shop, supervising and directing the team, making staffing decisions (i.e., hiring, training, performance managing, scheduling), managing the shop’s financial performance and ensuring safety and security within the shop. You are cultivating and inspiring the team to deliver on the FIELD & SOCIAL culture and company values.

Team

• Maintaining the FIELD & SOCIAL brand's distinct culture and community.
• Responsible for overall customer experience, quality of product, and presentation of salad shop.
• Providing coaching and direction to the shop team to take action and achieve operational goals. 
• Responsible for hiring, training, coaching, motivating, directing, and evaluating the shop team performance.
• Rotating throughout service stations as needed, working alongside the team – setting the tone for the shop.
• Receiving, delivering, and acting on feedback positively to create a respectful, productive and professional work environment.
• Recognizing and reinforcing individual and team accomplishments. 

Operations

• Coordinating Back of House (BOH) and Front of House (FOH) to ensure quality and consistency in product and service.
• Managing customer service in the shop and online queries. You ensure all clients’ issues and concerns are tended in a positive and timely manner.
• Liaising and coordinating with catering clients – ensuring seamless experience between clients and the team.
• Ensuring supplies are stocked, menus are updated, equipment is in working order, and all FOH & BOH areas are impeccably organized and clean at all times.
• Fluency with all FOH equipment (POS Systems, music systems, etc.) and basic BOH equipment knowledge and troubleshooting.
• Implementing and enhancing standard operating policies and procedures designed to support the shop.

Financials

• Utilizing all management reporting tools and analyze financial reports to identify and address trends and issues in shop performance.
• Working closely with the Kitchen Lead and Regional Chef to ensure success in implementing a consistent menu based on revenue targets, Cost of Goods (COGS) budget, and labour budget.
• Tracking and reporting on COGS and Labour % to achieve goals as set out by the Company.
• Scheduling team based on projected sales and labour goals.
• Reporting on inventory metrics - ensuring an accurate ordering and controlling waste.
• Submitting hours for payroll. 

Required Education, Skills and Qualifications

• 1+ years supervisory/management experience in restaurants, coffee shops or health + fitness
• Demonstrated leadership skills (decision making, problem-solving, training and developing)
• Exceptional communication skills - must be able to set clear expectations and provide specific and effective feedback 
• Must be highly organized with the ability to prioritize multiple tasks in the moment
• Food Safe Certification is an asset

The Perks

• Health benefits / Insurance
• Complimentary food (as per staff meal policy)
• Employee discount
• Ongoing leadership development

Company Profile

FIELD & SOCIAL creates carefully crafted salads using only the freshest ingredients. Founded with our first Vancouver shop in 2016, FIELD & SOCIAL currently has four locations in Vancouver.

Please send your application to the Area Manager at dragana@fieldandsocial.com

Front of House Team Member - Salad Maker

The team at FIELD & SOCIAL is passionate, fun… and real.  We are looking for part-time Front of House staff to join us. If you have plenty of enthusiasm, a friendly, outgoing personality and can manage to stay smiling, even when the dressing hits the fan, we would love to hear from you.  

FIELD & SOCIAL opened the first salad shop in February 2016 in downtown Vancouver, and now, we have four locations! We are excited to offer healthy and nutritious salads that are delicious and simple. Our team is never standing still, we are always listening to our guests, our team, and our community. We continually strive to remain at the forefront of fast-casual, healthy eating and provide the best salads in Vancouver. Eat well, feel good!  

 Main duties:   

• Provide exceptional customer service to all F&S customers and community     - complete walk-in, online and telephone orders with speed and accuracy.   

• Live Field & Social values and culture through all customer and team interactions  

• Prepare salads as per F&S menu, taking into consideration customers’ dietary preferences/allergies.  

• Restock salad station, fridges and packaging (light food preparation required) – connecting with kitchen staff to ensure efficient and seamless service.  

• Adhere to all health and safety requirements (including COVID19 service   and sanitization regulations)  

• Demonstrate attention to detail and is able to adapt to changing schedules or routines  

• Maintain the cleanliness of the restaurant (tasks include sweeping, mopping, light dish washing, and other duties as assigned)   

Qualifications:   

• Work experience is desirable but not required.  

• High school graduate or equivalent preferred  

• Ability to read, write, and understand English language.  

• Valid Work permit  

• Open availability preferred.  

 Lifting requirements:  

•   Medium – generally lifting not more than 40 pounds. 

The Perks

• The opportunity to learn and develop in a growing business
• Health benefits / insurance for full-time employees
• Complimentary food (as per staff meal policy)
• Employee Discount

Please send your cover letter (Including your availability) and your resume to dragana@fieldandsocial.com

Kitchen Prep Cook/greens cook

 KITCHEN PREP COOK/GREENS COOK  

The team at FIELD & SOCIAL is passionate, fun… and real.  We are looking for part-time Front of House staff to join us. If you have plenty of enthusiasm, a friendly, outgoing personality and can manage to stay smiling, even when the dressing hits the fan, we would love to hear from you.  

 FIELD & SOCIAL opened our first salad shop in February 2016 in downtown Vancouver, our second shop opened March 2019, and we have a third location dropping soon! We are excited to offer healthy and nutritious salads that are delicious and simple. Our team is never standing still, we are always listening to our guests, our team, and our community. We continually strive to remain at the forefront of fast-casual, healthy eating and provide the best salads in Vancouver. Eat well, feel good!  

MAIN DUTIES:

- As a kitchen prep cook you will report to the Head Chef - in the absence of Head Chef you will report to Team lead or Store manager

- Follow production list done daily 

- Responsible for putting deliveries away and organizing the walk-in fridge

- Responsible for preparing  dressings, soups, sub recipes and fresh cuts following the standardized recipes given by the head Chef.

- Ensure food items are stored, labeled and dated properly

- Help maintain a clean and orderly kitchen and ensure the cleaning lists are completed

- Help in training new dishwashers and oversee cleaning

- Help put away garbage, recycling and food waste

- Perform assigned duties

- Knowledge of health and safety rules in the kitchen

- A team player with good communication skills

- Good physical condition and endurance

The Perks 

• The opportunity to learn and develop in a growing business 

• Health benefits / insurance for full-time employees 

• Complimentary food (as per staff meal policy) 

• Employee Discount 

Please send your cover letter (Including your availability) and your resume to dragana@fieldandsocial.com